The process – from pan to plate

Private Flight’s unique system features benefit your management team or company at every stage. Take a look:

An order is placed

Your crew, in-house catering team, or even your personal assistant can order online anywhere, anytime – in advance or on arrival
Direct access to the cuisine you like most with a constantly growing global network of premium providers, or using your preferred providers
Full a la carte menus enable your crew to come up with new suggestions for your next meal
In-depth passenger profiling makes it easy for your specific requirements to be remembered
Visibility through itemized pricing at point of sale (including per flight or per passenger budgets ) controls valuable financial resources
Guaranteed receipt of orders by provider via Private Flight tracking and stricter adherence to on-time deliver so you won’t be waiting for catering - ever
Automatic operations centre/management notification keeps the right people in the loop
Ongoing proactive price negotiation across the entire network so your costs are reduced from Private Flights purchasing power and direct challenge of the monopolistic pricing practices of a traditional supply chain

Order is tracked in real-time

Exact order status can be checked anytime using our logistics tracking software
Crew are immediately notified of any questions or issues with an order and enjoy Key Account support to resolve problems quickly
Local language support is provided in many ‘challenging’ locations

The order is delivered

Automatic handler/FBO notification keeps the right people in the loop
Specific instructions are detailed when order was placed helping ensure delivery is made efficiently and according to any special protocols or requirements
Premium final presentation is possible with Private Flight helping crew with presentation tutorials
Customized presentation menus are constructed at the touch of a button for more personal inflight service

Invoices and management reports are instantly updated and available

Fully itemized invoicing enables your management team or company to effectively manage costs with a transparent pricing mechanism
All invoices are collated in your own preferred currency
Customized management reporting, e.g., on a per-flight, per-aircraft, or per-trip basis optimises internal processes and documentation
Management reports detailing down to menu category expenditure demonstrates your teams ongoing attention to achieving efficiencies – without compromising quality and service
Year-end reporting improves the budgetary planning and reporting capacity of your management team or company