Service and support for passengers

Private Flight supports your support crew. By continuously supporting your inflight, catering and management teams, we help ensure that you enjoy value for money and premium in-flight cuisine – every flight. Your teams access a wealth of business intelligence and multi-industry experience. The Private Flight team includes senior executives and specialists from food and beverage, VIP management and private aviation sectors. We are here to support your team in delivering results.

Key support and service features include:

• 24/7 dedicated Key Account support
• Ongoing appointment and monitoring of exceptional providers in your key departure locations, along with ad-hoc ordering capability from cuisine providers not on the Private Flight network
• Food presentation training for your inflight teams
• Consistently structured, detailed orders, invoices and financial reports