The process – from pan to plate
Private Flight’s unique system features benefit crew and catering teams at every stage. Take a look:
An order is placed
- Order online anywhere, anytime – in advance or on arrival
- Gain reward points for every order with individual log in and access
- Access the cuisine your passengers like most with a constantly growing global network of premium providers, or using your existing providers
- In-depth passenger profiling makes it easy to cater for specific requirements
- Store all the items you order regularly for immediate order generation
- Keep all past orders in one place to easily retrieve and reorder passenger’s favourite menus
- Control budgets with itemised pricing when ordering and clear, consistent order formatting
- Work in your company’s preferred currency and understand the relative value of everything you order
- Guaranteed receipt of your order by provider via Private Flight tracking
Order is tracked in real-time
- View exact order status with nine-stage real-time logistics tracking
- Be notified immediately of any questions or issues with an order and enjoy Key Account support to resolve problems quickly
- Benefit from local language support in many ‘challenging’ locations
- Enjoy excellence in presentation, safety and security with pre-approved delivery containers and presentation items
The order is delivered
- Automatic handler/FBO notification keeps the right people in the loop
- Specific instructions are detailed when you order to ensure delivery is made in correct order and according to any special protocols or requirements
- Ensure premium final presentation with Private Flight presentation tutorials
- Create customised presentation menus for more personal inflight service
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