Features for providers

With Private Flight, you have direct access to our active and qualified key customers. With your marketing reach boosted and your processes streamlined, you’re free to focus on what you do best: deliver top quality cuisine. Here’s how the system works.

An order is placed

• Menus visible to customers wherever they are in the world giving you a global market and customer base
• VIP and aircraft-appropriate menus are categorized and correctly displayed to customers
• Detailed, structured and clear orders in a standardised format
• Itemized and transparent pricing at point of sale including running totals in multiple currencies
• Orders are more easily placed further in advance giving you more time to prepare
• In depth passenger profiling ensures you receive relevant information including special requirements or recipes where necessary
• Customer contact details are available and displayed for direct communication
• All orders are logged with easy historical retrieval
• Orders instantly sent to you with order reception tracked by Private Flight so you are guaranteed notification
• Automated order updates sent with changes or additions to order systemized and recorded
• Easily adjusted menus (for seasonal, event or product considerations) enables you to respond with agility to new trends and developments

Order is delivered

• Handler/FBO automatically notified ensuring essential information is given to those who need to know, expediting delivery
• Flight specific instructions at point of sale to assist delivery - ensuring you meet expected loading order or requested protocols/ special requirements
• Customised presentation menus created at the touch of a button so your customer can enjoy a better, more personalized customized service offering

 
The order is completed

• Feedback is quickly encapsulated in a simple response mechanism for continuous improvement, with any issues quickly identified and resolved
• Purchase orders are rapidly updated and available so accounts that reflect the real cost of catering can be closed quickly
• Currency specific purchase orders provide country-to-country comparisons and appreciation of menu cost variations 

Payment is made

• Individual purchase orders are collated into a monthly purchase invoice streamlining payment and reducing administration time and cost
• Payments made monthly allowing you to know exactly when you will be paid and offering cashflow certainty
• Purchase invoices provided in your local currency