Quality assurance for crew and catering teams


Private Flight lets you provide your VIP passengers with world-class cuisine. We source premium food and beverage providers in your key destinations so you don’t have to.


Providers are bound by specific terms and conditions as well as a detailed service level agreement (SLA) which is reviewed on an ongoing basis to ensure they continue to perform at an optimum level. All our providers must:

  • Be innovative, creative and meticulous in their food preparation and presentation
  • Provide food and beverage that is of the highest measurable standards
  • Be customer-focused in their operations
  • Provide comprehensive international menu selections, or be a best-in-class example of a specific cuisine
  • Immediately update online menus when revisions are made (e.g. seasonal changes)
  • Meet IFSA food processing and safety guidelines and have complete, up-to-date local food safety, handling and delivery certification
  • Provide appropriate transportation including Camcarrier or (where possible) refrigerated delivery directly to the aircraft, handlers or crew hotels
  • Supply aircraft-specific catering products and containers


 

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